Terms of Service
Effective Date: January 1, 2024
Last Updated: December 9, 2024
Agreement to Terms
By accessing or using the website, products, or services of Tehke Holdings Ltd. ("Tehke," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- Posting updated Terms on our website
- Updating the "Last Updated" date
- Sending email notifications for significant changes
Your continued use of our services after changes constitutes acceptance of the updated Terms.
Use of Services
Eligibility
You must be at least 18 years old to use our services. By using our services, you represent that you meet this requirement.
Account Registration
Some services require account registration. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of unauthorized access
- Accept responsibility for all activities under your account
Acceptable Use
You agree to use our services only for lawful purposes. You will not:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful code or malware
- Attempt to gain unauthorized access to systems
- Interfere with or disrupt services
- Harass, abuse, or harm others
- Impersonate others or misrepresent your identity
- Collect user information without consent
- Use automated systems to access services without permission
Prohibited Activities
The following activities are strictly prohibited:
- Reverse engineering or decompiling our software
- Removing copyright or proprietary notices
- Using services for competitive purposes
- Reselling or redistributing services without authorization
- Creating derivative works without permission
Intellectual Property
Our Rights
All content, features, and functionality of our services are owned by Tehke and protected by copyright, trademark, and other intellectual property laws. This includes:
- Website design and layout
- Software and code
- Logos, trademarks, and brand elements
- Text, graphics, images, and videos
- Product designs and specifications
Your Rights
You retain ownership of content you submit to our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content for the purpose of providing and improving our services.
Feedback
If you provide feedback or suggestions about our services, we may use that feedback without obligation to you.
Products and Services
Product Information
We strive to provide accurate product descriptions and specifications. However:
- We do not warrant that descriptions are error-free
- We reserve the right to correct errors and update information
- Product availability may vary
- Prices are subject to change without notice
Orders and Payment
When you place an order:
- You agree to provide accurate payment information
- You authorize us to charge the specified payment method
- Orders are subject to acceptance and availability
- We reserve the right to refuse or cancel orders
Shipping and Delivery
- Shipping times are estimates and not guaranteed
- Risk of loss passes to you upon delivery
- You are responsible for providing accurate shipping information
Returns and Refunds
Our return and refund policies are available on our website and apply to all purchases.
Warranties and Disclaimers
Limited Warranty
Our products come with limited warranties as specified in product documentation. These warranties are in addition to any statutory rights you may have.
Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or completeness
- Uninterrupted or error-free operation
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM
- THESE LIMITATIONS APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES
Some jurisdictions do not allow certain limitations, so these may not apply to you.
Indemnification
You agree to indemnify and hold harmless Tehke, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any rights of others
- Your content or submissions
Third-Party Services
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for:
- The content or practices of third-party services
- Your interactions with third parties
- Any damages resulting from third-party services
Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
Termination
By You
You may stop using our services at any time. If you have an account, you may close it through your account settings.
By Us
We may suspend or terminate your access to our services:
- For violation of these Terms
- For fraudulent or illegal activity
- For extended periods of inactivity
- At our discretion with or without notice
Upon termination:
- Your right to use services immediately ceases
- We may delete your account and content
- Provisions that should survive termination will remain in effect
Dispute Resolution
Governing Law
These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.
Arbitration
Any disputes arising from these Terms or our services shall be resolved through binding arbitration, except:
- Small claims court actions
- Intellectual property disputes
- Injunctive relief requests
Class Action Waiver
You agree to resolve disputes on an individual basis and waive the right to participate in class actions or representative proceedings.
Exceptions
Some jurisdictions do not allow arbitration agreements or class action waivers. If you are in such a jurisdiction, this section may not apply to you.
General Provisions
Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices, constitute the entire agreement between you and Tehke.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
Waiver
Our failure to enforce any provision does not constitute a waiver of that provision.
Assignment
You may not assign these Terms without our consent. We may assign these Terms without restriction.
Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control.
Notices
Notices to you may be sent to the email address associated with your account. Notices to us should be sent to the contact information below.
Contact Information
For questions about these Terms, please contact us:
Tehke Holdings Ltd.
Email: legal@tehke.com
Address: [Company Address]
Phone: [Company Phone]
Regional Specific Terms
For EU/EEA Residents
- You have statutory rights under EU consumer protection laws
- These Terms do not limit your statutory rights
- You may have the right to withdraw from purchases within 14 days
For California Residents
- California Civil Code Section 1789.3 provides specific consumer rights
- Complaints may be directed to the California Department of Consumer Affairs
For UK Residents
- You have statutory rights under UK consumer protection laws
- These Terms do not affect your statutory rights
